FAQ
How do I choose the right size for my child?
Check out our size chart available on the product page to find the perfect fit for your child.
Are the onesies machine washable?
Yes, our onesies are machine washable. Please follow the care instructions on the label for best results.
What payment methods do you accept?
We accept Paypal, Visa, Klarna, Maestro and more. Visit our payment options page for more details.
How long does it take to receive my order?
Delivery times vary, but if you order before 7p.m., your order will be shipped the next day from Belgium.
Do you offer international shipping?
For the moment, we only offer shipping to Belgium and the Netherlands.
How can I track my order?
Once your order ships, you'll receive a tracking number via email. Use this number to track your shipment.
What is your return policy?
Our return policy allows returns within 30 days of receiving your order. Visit our returns page for detailed instructions.
How do I initiate a return or exchange?
To start a return or exchange, please contact our customer support with your order number and details.
Are there any fees associated with returns?
Return shipping costs are the responsibility of the customer, but we do not charge restocking fees.
How can I contact your customer support?
You can reach our customer support team by chat or via the contact page.
Are there any ongoing promotions or sales?
Stay updated on our latest promotions and sales by subscribing to our newsletter and following us on social media.